SHIPPING POLICY

All items displayed on the website are part of our offer but it can happen that we run out of stock. That is just a short period untill we fill up our storage. Availability of goods can be checked by email any time. We are trying to ship within 5 business days. The delivery times are depending of the carrier we choose and we cannot control or be held responsible for any delays in delivery once an item has left our facility. All shipments should be inspected at the time of delivery and any shipping damage must be noted with the delivery driver. Each product is tested by us before we send it to the customer. We cannot be held responsible for damage caused by transport.

SALES & RETURN POLICY

The buyer has unconditional 30 day money back guarantee. If for any reason you are not satisfied with your purchase, return it for a refund of the purchase price. The following restrictions and guidelines apply, and these conditions DON’T APPLY TO AFFILIATE PRODUCTS.

***If the buyer is returning the item because it is damaged than we will give a refund for the product, NOT INCLUDING the shipping cost.

***If the buyer is returning the item because doesn’t match the description in the listing or received wrong item we accept the buyer’s return and we will give you a full refund INCLUDING the return shipping cost.

***You must return an item in the same condition as it was received, not used or altered in any way:

-All original packaging such as boxes, bags, tags, and UPCs.

-Accessories such as cords and remote controls.

-Certificates, manuals, warranty, and rebate cards.

We accept the return within 45 days from date of shipment. This may be different than the date of receipt or the order date.

Allow 2 – 4 weeks for credit to process once your return has been received by us. We will give you a refund as soon as we receive the item back.

We reserve the right to refuse to sell our products to anyone.

PRIVACY POLICY

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. We collect only necessary, basic user information and data necessary for business and informing users in order to provide quality services. All user information is strictly confidential and are available only to employees who need such information to perform their duties, or to third parties if this is necessary for the execution of the required services or legal purposes (police investigations for example). All our employees are responsible for respecting the privacy protection principles. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted on this page and changes will only apply to activities and information on future, not retroactive basis.

Note: We can not be held responsible for the misuse of this information by third parties or their employees to get information illegally or in violation of the code of conduct, but will any such abuse adequately react in an attempt to protect the rights of their clients.

PAYMENT METODS

Currently we support paying via PayPal, if you don’t have a PayPal account, you can still pay through PayPal payment gateway using your own credit/debit card.

AFFILIATE PROGRAM

Affiliate program is made for the customers interest, because this way our customers can find everything they want regarding television, or anything that is related to the remote control, such as garage doors, toys, air conditioning and many more…

We are only promoting third-party products on our website, and redirecting customers to third-party websites (such as Ebay, Amazon and any other) to complete the shopping process.

Remote Control Guru is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com

When customer buys affiliate product on third-party website thanks to us, customer is not charged with any additional fees, however, we are getting certain percent (%) of income, which is payed to us by the third-party, for advertising services we are offering.